Ping An Health has established a worldwide medical cooperation network and a customer service response system; both designed in order to provide group and individual customers with complete medical benefits, health care, and consultation services. Ping An Health has an advanced information management system which enables them to provide customers with 24-hour English/Chinese bilingual call services and emergency assistance services in major countries and regions around the world.
Ping An Health was established on June 13, 2005 upon the approval of the China Insurance Regulatory Commission (CIRC) , as a professional health insurance company under Ping An Insurance (Group) Company of China, Ltd (otherwise referred to as “PAG”). The company, headquartered in Shanghai, has a registered capital worth of RMB 625 million. In August 2010, Ping An Health entered into a joint venture with Discovery, the largest health insurer in South Africa, which identified Discovery a strategic investor in to Ping An Group. With its global network, Ping An Health has an extensive business scope covering health insurance, accidental injury insurance, health insurance mandated by government, health consultation services, and health reinsurance.